If you have AT&T U-Verse here in Harpers Mill, and were up last night around 12:30am you may have noticed the service went out for a few minutes and came back on, you may not have noticed since it came back on your internet speed is very slow.
According to AT&T managers, they have found a problem with the equipment serving our neighborhood, there is a fiber optic cable that feeds some hardware which than sends the TV, Internet and Phone signals for U-Verse to our homes.
They are still not sure if the hardware is failing or there is a fiber optic cable problem, however they are investigating it and they will dispatch a fiber repair crew tonight between 12:30am and 5:30am or a crew to replace the failing hardware, either way you may have slow internet speeds until this is resolved and you may also loose service overnight while they do repairs, the problems should be fully resolved within 24 to 48 hours. We will update you as soon as we get an update from AT&T.
The current problems do not affect you if you have regular DSL, or POTS phone service (Non-Uverse) or if you have fiber to the home, which is most houses in Phase 2.
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